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INAGURATION
OF
ONLINE
APPLICATION FILLING FACILITY
FOR LTSERVICES
BY
HONOURABLE CHIEF MINISTER
TAMILNADU
ON
05-08-2016
TAMIL
NADU GENERATION AND DISTRIBUTION CORPORATION LTD.
Technical Branch
…
O/o. Chief
Engineer/Commercial,
Chennai –
2.
Memo
No.CE/Comml/SE/Comml/EE3/AEE3/F.E.Filing/D.64/16,dt04.08.16
Sub:-
Electricity – Inauguration of online application filing facility for new LT
service connection by the Hon’ble
Chief Minister – Reg.
Ref:- Per
(CMD) TANGEDCO Proceedings No. 362 dated 04-08-2016.
*******
Online
application filing facility for new LT service connection will be inaugurated
by the Hon’ble Chief Minister on 05-08-2016 and the same will be implemented
from 05-08-2016 onwards. Further, necessary working instruction to implement
the online application filing facility will be issued shortly.
Therefore,
it is hereby instructed to give vide publicity on online application filing
facility for new LT service connection especially by displaying banner/Boards
in all the TANGEDCO offices viz. section, sub-division, division, circle, regional
offices and all collection centres so as to reach the general public in large.
TAMIL NADU
GENERATION AND DISTRIBUTION CORPORATION LTD.
(Abstract)
****
Electricity – Online application filing of New Service Connection
/Addition or Reduction of Load in respect of LT service connection (except hut
and agriculture) through Web Portal – Guide lines and process flow communicated
for implementing in entire Tamil Nadu - Reg.
-------------------------------------------------------------------------------------------------------
TECHNICAL BRANCH
(Per) (CMD) TANGEDCO
Proceedings No:362 Dated : 04.08.2016.
Aadi :
20
Sri Durmugi Varudam
Thiruvalluvar Aandu : 2047.
Ref: (1) Per (CMD) TANGEDCO
Proceedings No. 59 dated 05-02-2015.
(2) Note approved by
CMD/TANGEDCO on 28-06-2016, 30-06-2016
& 18-07-2016.
***
TANGEDCO Proceedings to
implement the e-filing for LT New Service Connection (NSC) / Addition or
Reduction of Load through web-portal under RAPDRP scheme was issued vide
reference (1) cited above.
2. Now, the CMD/TANGEDCO has approved the online
application filing of LT New Service Connection (NSC) / Addition or Reduction
of Load (except hut and agriculture) applicable to entire Tamil Nadu. With this
online application filing process, it has been proposed to completely automate
the processing of applications with all functionalities right from application
registration to effecting of service connection, including estimation &
processing and GIS Updation (wherever applicable in TANGEDCO), etc.
3. In view of the above, the TANGEDCO
Proceedings issued vide reference (1) cited above is cancelled and the new
procedure to be adopted and the process flow for handling the New Service/
Additional/ Reduction of load applications to implement the online application
filing facility is given below:
1. The applicant has to open the TANGEDCO’s
web-portal (www.tangedco.gov.in)
2. The applicant has to select the type
of application and fill in the required details as per the type, say new
service/ load addition/ load reduction, with other details such as name, address, mobile no., e-mail id
etc..
3. The applicant has to attach the self
certified scanned copy of the supporting documents as prescribed in the Tamil
Nadu Electricity Distribution Code and upload them through the web portal.
4. The applicant has to submit the application
and additional forms as the case may be as per the provisions in the TNE
Distribution Code after filling up the details over web along with uploaded
supporting documents.
5. On submitting the application, the ‘Acknowledgement
cum Demand Notice for Registration Fee’ would be generated along with the
‘Application Reference Number’
6. Web links to print the submitted
application form and ‘Acknowledgement cum Demand Notice for Registration Fee’
would be provided in the portal.
7. The ‘Acknowledgement cum Demand Notice
for Registration Fee’ inter-alia would contain the message that the
registration charge shall be paid within 3 days from the date of submission of
online application through the TANGEDCO URL https://www.tnebnet.org/awp/login.
The applicant may pay the registration fee online subsequent to the online
submission of application.
8. As soon as the applicant pays the
necessary registration charges over the web, the application would be
registered immediately and necessary Registration Number would be generated. In
addition to that, the registration details would also be sent to the consumer’s
email id/cell phone number provided by him.
9. On successful submission of
application along with the documents through web and payment of registration
charges, it would be listed as a ‘Pending Application Received Through Web
Portal’ for further processing.
10. On receipt of soft copies of
applications and documents through web, they would be scrutinized by the
officer concerned and further process would be initialized through the
software, say verification process so that it would be completed within 3
working days from the date of payment of registration fee. If the application received does not pertain to the section
as mentioned by the applicant, the officer concerned who received the
application shall forward the same to the appropriate section immediately
without any delay.
11. During verification process of the
application and documents, if any discrepancies are noticed, then the details
of the discrepancies would be entered in the system by the officer concerned and
a notice would be generated to intimate (through e-mail/SMS etc.) the applicant
about defects during the next 3 working days.
12. The defective application received
through the web would be listed for editing and uploading of relevant documents
by the web portal user using the application reference number.
13. After attending the discrepancies,
the soft copies of the documents can be re-submitted by the web portal
applicant for further processing.
14. However, if the documents are not
re-submitted through web after rectification of defects within the 7 working days
from the date of receipt of intimation about defects, the application would be
listed for cancellation manually by the concerned authority with intimation to
the applicant through notice/e-mail/SMS etc.
15. In case of LT industrial application,
if the soft copies of the application along with documents received through web
are in complete shape in all aspects, the applicant would be informed by the
officer concerned through notice / e-mail / SMS etc. to submit the hard copies
of the application along with documents within 3 days. On verification the hard
copies of the application along with documents, the applicant would be informed
by the officer concerned through notice / e-mail / SMS etc. to pay the EMD
within 3 days. The EMD shall be paid by the applicant through the TANGEDCO URL https://www.tnebnet.org/awp/login.
If the EMD is not paid within 3 working days, the application is liable for
cancellation with intimation to the applicant through notice/e-mail/SMS etc.
16. If the soft copies of the application
along with documents received through web are in complete shape in all aspects,
in case of mere service connection, estimate shall be prepared and sanctioned
within 3 days from the date of receipt of soft copies of the application along
with documents in complete shape. In case service connection involves extension/improvement,
estimate shall be prepared and sanctioned within 15 days from the date of
receipt of soft copies of the application along with documents in complete
shape. The applicant would be informed through notice / e-mail / SMS etc. to
pay the estimate and other applicable charges with due date of payment.
17. The estimate and other applicable
charges shall be paid by the applicant within 15 days from the date of receipt
of notice / e-mail / SMS etc. through the TANGEDCO URL https://www.tnebnet.org/awp/login.
18. On a specific request of the
applicant, the Superintending Engineer/Chief Engineer of the concerned
Distribution Circle/Region in exceptional deserving cases may grant additional
30 days permission to the Consumer for making payment of estimate and other
applicable charges. The time schedule prescribed in the TNERC DSOP Regulation
will start from the date of receipt of application through web along with other
necessary documents in complete shape. The time taken by the Consumer to remit
the prescribed charges (Registration charge/EMD/Estimate and other applicable
charges) from the date of receipt of Demand Notice will not be covered in the
above time schedule.
19. Priority for effecting New Service/
Additional/ Reduction of load would be considered on payment of necessary Estimate
and other applicable charges by the consumer.
20. The completion certificate to the special
and multi-storied buildings in the CMDA jurisdiction shall be obtained before
effecting service connection.
21. No hard copies of the application
with hard copies of documents need be submitted (by the applicant) for service
connection to Domestic applications. The online application can be treated as
signed copy and no need for a separate signed copy and the online application
shall be treated as the Agreement.
22. In case of special buildings,
multi-storied buildings, industrial, commercial buildings and other category of
services (such as educational institutions, etc.) except the domestic category mentioned
in para 3.21, the hard copies of the signed application and self certified
documents shall be obtained before effecting supply.
23. The OTR/RTR forms shall be made
available in the online and the applicant in respect of Domestic category shall
fill the required details in the OTR/RTR and upload the same through web
portal. Online submission of OTR/RTR can be treated as deemed signed copy.
24. In case of special buildings,
multi-storied buildings, industrial, commercial buildings and other category of
services (such as educational institutions, etc.) except the domestic category mentioned
in para 3.23, OTR/RTR shall be prepared and got signed from the consumer while
effecting service connection.
25. In all the cases, OTR/RTR No. may be
entered in the new service connection module for successful completion of
effecting new service connection / addition/reduction of load as the case may
be.
4.
The above procedure of online application filing of New Service Connection
/Addition or Reduction of Load applications in respect of LT service connection
(except hut and agriculture) may be implemented in entire Tamil Nadu.
(BY ORDER OF THE CHAIRMAN CUM MANAGING DIRECTOR)
Sd/-
04-08-2016
CHIEF ENGINEER/COMMERCIAL.
To
All
the Chief Engineers/ Distribution.
Copy
to all the Superintending Engineers/EDCs.
Copy to the Chief
Engineer/IT
Copy to the Chief
Engineer/RAPDRP.
Copy to the Chief
Financial Controller/Revenue
Copy to the CIAO/Chennai – 2
Copy to the Superintending
Engineer/Enforcement/Chennai – 2
Copy to the Legal Advisor/Chennai – 2
Copy to the Executive Assistant to
CMD/TANGEDCO
Copy to the Executive Assistant to Director
(Distribution)
Copy
to B.P. Section/Adm. Branch for publishing in TANGEDCO Gazette.
Copy to Stock file.
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